PRODUCT SUPPORT
Setup, maintenance, and technical help.
HOW CAN WE HELP?
Questions about your SUBI, setup, shipping or getting on the water? You’re in the right place.
PRODUCT SUPPORT
Setup, maintenance, and technical help.
ORDERS & SHIPPING
Questions about an order, delivery, or international shipping.
CONTACT SUBI
Need something else? Get in touch directly
FAQ
What hydrofoils are compatible with SUBI?
SUBI is designed to work with a range of hydrofoil systems. Contact us before ordering if you're unsure about your setup.
What's included with BikeBits?
BikeBits includes the SUBI frame and complete SUBI Control System. Just bring your own compatible hydrofoil setup.
What's included with a Complete SUBI?
Everything you need to ride: the SUBI frame, Control System and a complete hydrofoil setup.
How difficult is SUBI to learn?
Like any new board sport, there's a learning curve. Riders with bike, board or foil experience will generally progress faster.
Where do you ship?
SUBI ships within the United States and internationally. Shipping costs vary by destination.
When will my SUBI ship?
Current production orders are estimated to begin shipping in November 2026.
Does SUBI come with a warranty?
SUBI products have limited coverage against manufacturing defects. Full warranty details will be provided with your order.